Integrating Machine Learning with Business Rule Management Systems for Adaptive Enterprise.
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Abstract
Modern enterprises operate in increasingly volatile, uncertain, complex, and ambiguous (VUCA) environments, necessitating adaptive decision-making mechanisms that can dynamically respond to changing business contexts. Business Rule Management Systems (BRMS) have traditionally enabled organizations to formalize and automate decision logic; however, their deterministic nature limits adaptability. Conversely, Machine Learning (ML) provides predictive and adaptive capabilities but often lacks transparency, interpretability, and governance. This study proposes a hybrid framework integrating ML with BRMS to enable adaptive enterprise decision-making. Using a design science research methodology, the paper develops and evaluates a multi-layered architecture combining predictive analytics with rule-based governance. A detailed healthcare fraud detection case study demonstrates the effectiveness of the approach. The findings indicate that hybrid systems significantly enhance decision accuracy, agility, and compliance, while mitigating risks associated with opaque AI models.
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