Human-In-The-Loop AI And Institutionalizing Service Reviews: Building A Culture Of Continuous Operational Learning. International Journal of Research Publications in Engineering, Technology and Management (IJRPETM), [S. l.], v. 8, n. 3, p. 12137–12149, 2025. DOI: 10.15662/IJRPETM.2025.08030010. Disponível em: https://ijrpetm.com/index.php/IJRPETM/article/view/429. Acesso em: 26 mar. 2026.