Enhancing Customer-Facing Project Outcomes and Global Collaboration in Multinational Companies through Predictive and Prescriptive Project Portfolio Management: A Comparative Study of Salesforce CRM and Leading Project Management Tools (Asana, Jira, Prima. (2025). International Journal of Research Publications in Engineering, Technology and Management (IJRPETM), 8(6), 13127-13135. https://doi.org/10.15662/IJRPETM.2025.0806015